Produce Department: 3 Ways to Track Staff Performance
NCBA Law Practice Management Blog
APRIL 18, 2023
To track the latter, you can utilize a metric like utilization rate -- which measure the billable time an attorney or staffperson records each day as a percentage of their total work time, eg : a 25% utilization rate works out to 2 billed hours in an 8-hour day. Both are valuable metrics in their own right.
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