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Managing Clients and Their Expectations

Paralegal Bootcamp

Client management is a crucial aspect of a paralegal’s job. It involves building and maintaining relationships with clients, handling their legal concerns, and providing them with the necessary support and guidance throughout the legal process. Learn the 7 C’s of Paralegal Communication Skills.

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Setting Boundaries in the Office (or Home Office)

Attorney at Work

With technology allowing 24/7 work-from-everywhere access, setting boundaries was a challenge. During the pandemic, however, boundaries seemed to disappear as we worked alongside our families or housemates at home, and all professional, educational and personal activities happened in the same timeframe and physical space.

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Dealing with Emotional Clients: 9 Strategies for Paralegals

Paralegal Bootcamp

Many paralegals work in practice areas where cases have deep personal importance to their clients. It is only fair that clients are emotional about their cases. However, emotional clients can complicate cases. If you are not careful, clients’ stress and anxiety can also start to affect you.

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5 Tips for Paralegals Working with Multiple Attorneys

Paralegal Bootcamp

I was used to managing client calls, updates to insurance adjusters, answering discovery, and drafting demand letters, complaints, and medical summaries all pretty much at the same time. Use Your Words This phrase is often used in childcare settings when toddlers start learning to communicate. or “Is there an important deadline?”

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How Law Firms Can Manage Changing Consumer Expectations

MyCase

In keeping with this article’s theme of connectedness, I asked my Twitter followers “how client behavior and your response to it have changed in the past 12-18 months,” and I included some of the responses below. Improved Communications: Internal and External. External Communications. Internal Communications.

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How to Thrive as a Remote Work Lawyer

MyCase

Thriving as a remote work lawyer requires structure, a robust tech stack, and reliable systems to ensure communications are smooth, data is secure, and work is getting done. For example, a family law lawyer specializing in divorce may need to meet with a client in person to get a wet signature on divorce papers.

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Is It Okay For a Lawyer to Text with Clients?

ALPS

Is it okay for a lawyer to text with clients? Instead of taking the time to compose an email or pick up a phone, it takes far less time to send a quick text at any time of the day or night regardless of the setting. When lawyers communicate with clients via text messaging, they need to be thinking about the ramifications of doing so.

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