How to Manage a Successful CS Transformation to Be More Customer-Centric
The Process Street
JUNE 21, 2021
A recent Deloitte study found a mere 30% of respondents stated customer success was a strategic priority by the board of directors. The companies leading in customer success are making a customer-centric transition. Only 26% reported official business communications to regularly mention customer success. And why not?
Let's personalize your content