saas-renewal-best-practices 
The Process Street
MARCH 24, 2021
And while it may seem tempting for your SaaS company to do similar, it’s nothing more than a quick win when, in reality, you should be focusing on improving the customer lifecycle. That’s why, in this Process Street post, I’ll be discussing SaaS renewal. 5 reasons why customers unsubscribe from SaaS products.
MyCase
AUGUST 8, 2022
SaaS for Lawyers. If you’ve ever used tools like Google Workspace, Microsoft 365, or MyCase legal practice management software, you’re familiar with SaaS—software as a service. SaaS is modernizing the legal industry in two ways: by making law firms more efficient and creating career opportunities for lawyers worldwide.
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MyCase
AUGUST 8, 2022
SaaS for Lawyers. If you’ve ever used tools like Google Workspace, Microsoft 365, or MyCase legal practice management software, you’re familiar with SaaS—software as a service. SaaS is modernizing the legal industry in two ways: by making law firms more efficient and creating career opportunities for lawyers worldwide.
The Process Street
JANUARY 29, 2021
Process Street ‘s customer success team live and die by following best practices, that is, tried and tested customer success operations. Renewal decisions are based on perceived value. By focussing on customer success you’ll help leads realize the value of your products and services, increasing renewal rates.
LawTechnologyToday
JANUARY 22, 2021
One that offers pre-built reports based on industry-acknowledged best practices. Contract renewal rates, upcoming renewal statistics, and data related to churn. By choosing a SaaS-based CLM platform with integrated analytics, you can mitigate your company’s legal exposure.
The Process Street
DECEMBER 7, 2020
To keep a tight hold over your customers you need to give them the best possible experience every time, all the time. Customer success is a system, run by people whose only goal is to help customers get the best out of your product. ” – Process Street , What is Customer Success? An Introduction for SaaS Companies.
The Process Street
SEPTEMBER 16, 2021
Click here to see our template for proposing to renew a project. Once an ongoing project has finished or outlived its usefulness (and support for it is going to be terminated), a renewal project proposal can be written to make the case for its continued support. Click here to see our template for a sponsorship proposal.
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