NCBA Law Practice Management Blog

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Two-fer: Law Firms Need to Consider the Second Phase of the Client Intake Process

NCBA Law Practice Management Blog

Generally speaking, most law firm intake systems need a whole heck of a lot of work. But, while many law firms lose leads through their client journey, that probably could have been converted – there is one thing that law firms usually get right, in the intake process. Law firms tend to generate short initial intake forms, which is great – because legal consumers don’t want to jump through a lot of hoops before they’re allowed to talk to their potential attorney.

Law Firms 147
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All Together Now: If You’re Not a Solo, You Need a PreNup

NCBA Law Practice Management Blog

Any divorce lawyer, if they could get to a client when they were about to get married , would advise a prenup. Similarly, and more relevant to the current topic, any business or corporate attorney would tell any partners in a business venture, to make sure to sign a partnership agreement or operating agreement before joining together. The thesis for both scenarios is pretty similar , in that i t presumes the ‘ un’happy ending – which no one wants to think about before starting a new journey, eve

Drafting 130
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Trade Up: This Is Your Reminder That Brand Names Are Valuable for Law Firms

NCBA Law Practice Management Blog

Pre-pandemic, attorneys in a not insignificant number of states were disallowed from using ‘trade’ or ‘brand’ names for their law firms. You know, like ‘Taco Bell’ – though, you probably wouldn’t actually name your law firm Taco Bell. That meant that lawyers were basically left with naming their businesses after themselves – usually some combination of hard-to-pronounce last names.

Law Firms 130
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Equitable Distribution: Look Before You Leap Into a Partnership

NCBA Law Practice Management Blog

One thing I have found to be true about pretty much every lawyer I’ve ever encountered , is that they all just want to help people, when it comes down to it. At heart, they are generous of spirit; and, they truly do want to improve the lives of their clients. Now, I’ve also seen that approach extend to other business decisions. And, while that is generally a good thing, sometimes it causes attorneys to overreach.

Law Firms 130
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Flow State: Is Your Process Management Software As Fully Functional As You Think?

NCBA Law Practice Management Blog

If you’ve got workflow software you’re trying to launch or implement, and if it’s become a frustrating process – it may not be you, it might be them. Some process management software is too simple, for modern business use cases; and, if you get even a little bit sophisticated, you may run out of road, quick. That’s because some process management softwares only allow you to create manual task lists.

Law Firms 130
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It Ain't Done Until It's When: Following Through on Processes Is Essential

NCBA Law Practice Management Blog

Business owners, including law firm managers, tend to make a lot of assumptions. The most potentially dangerous of those assumptions, is that a process, once initiated , is bound to be completed. But, that’s a dicey pro position. In many cases, there’s no end in sight. That’s because business processes aren’t usually mapped out, as tightly as they should be.

Law Firms 130
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Drop Anchor: What Is Your Flagship Content?

NCBA Law Practice Management Blog

I talk to lawyers a lot about generating in-house content, that features them, and that is authentic to their personalities. Of course, I’m pushy: So, sometimes , attorneys get frustrated with me , and say : ‘Hey, I’ve got a lot going on!’ I get it. It’s tough to find the time – which is why it makes sense to specialize. Individual lawyers, then, should have ‘anchor’ content = the primary content you produce, that you can leverage in a number of different ways , and repurpose.

Law Firms 147