The Process Street

MAY 5, 2021

If you do, what is it about this brand that’s captured your loyalty? According to Bain & Company , businesses that invest time and effort to optimize their customer experience (CX) flows, experience above-market revenue growth between 4-8%. Alternatively, scroll down to read all for an in-depth understanding of CX.

Consumer Affairs 128

Consumer Affairs Entertainment Small Business Finance 128

The Process Street

JANUARY 29, 2021

Tell me, how do you ensure your customers fulfill their needs with what your product or service has to offer? Sorry for the name-and-shame Comcast, but the below video recording is an excellent example of what happens when you haven’t worked to establish effective customer success operations. Obtain reliable, documented data.

Contract 122

Contract 122

The Process Street

JULY 7, 2021

Either they only look at the balance sheets, they don’t conduct a proper risk assessment, or they simply romanticize the deal to the point they’re willing to close no matter what the cost. Further reading on value: What is a Value Chain Analysis? Likewise, only the engineering team will know what they need.

Diligence 105

Diligence Document Management Technology 105