CLIENT GRIEVANCES – HOW TO AVOID THEM AND WHAT TO DO WHEN YOU HAVE ONE
The Researching Paralegal
OCTOBER 31, 2020
Avoiding Grievances: 25 Things You Can Do, David Bright, St. Mary’s Journal on Legal Malpractice and Ethics, 270 (2016) ( with hat tip to William P. Statsky ). [link]. I was taught that the biggest client complaint to bar associations was lack of communication. Failing to return calls, respond to emails or correspondence, and requests for updates on the status of the case were the best ways to earn a grievance.
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