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How Law Firms Can Manage Changing Consumer Expectations

MyCase

With markedly increased remote interaction during the pandemic, legal services consumers will expect similar connection to and engagement with law firms in 2021 and beyond. Two methods for communicating internally with intention are: Work Chat: Internal comms shouldn’t just be about the law firm spitting information one way.

Law Firm 140
article thumbnail

How Law Firms Can Manage Changing Consumer Expectations

MyCase

With markedly increased remote interaction during the pandemic, legal services consumers will expect similar connection to and engagement with law firms in 2021 and beyond. Two methods for communicating internally with intention are: Work Chat: Internal comms shouldn’t just be about the law firm spitting information one way.