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By: Jamie Collins
“If you’re going through hell, keep going.” – Winston Churchill
Looking back, I remember when I received your message to me—the one you sent telling me you may be facing an ethical issue at the firm where you work; one you didn’t believe could be overlooked.
I think any time an experienced paralegal, such as myself, hears the words “ethical dilemma” he or she is led to ponder if it truly is a “real” ethical dilemma the person faces or, more commonly, something that lends itself to being a lesser offense: an interoffice tiff, a grievance, big partner disagreement, bad gossip, bad temperament on the part of a less than pleasant person, or working for someone who makes one’s life a living hell. I would like to pretend these types of things—the real ethical dilemmas—don’t happen, anywhere. And this isn’t something that we, as paralegals, need to be prepared to face. But that would be untrue. These types of things do happen. Not often. But they do happen. And when they do, we must face them. Just as you did.
You told me it was a “real” ethical dilemma. I could tell by the timbre of your words and the fear in your tone it was, in fact, a “real” problem, not an overblown drama or convoluted issue misplaced. While you were not able to share any of the details with me, I do remember at one point asking you, “Well, how bad of an ethical issue is it? Is it really bad? Does it have anything to do with the trust account??? How bad?” While you weren’t sure what you could tell me at the time, you cautiously and professionally (and perfectly, I might add) chose not to reveal much. Ever so little. Nothing breached by way of confidentiality. But enough. With what little was shared, I knew you were walking the gauntlet of ethical hell.
In summary, this is what unfolded (not all know to me initially, but over time):
- Paralegal begins job at a new law firm.
- Fairly quickly, paralegal realizes there are discrepancies with the firm’s trust account. The big kind. Think embezzlement.
- Attorney asks paralegal to sign an affidavit to state that these issues were due to “clerical errors.”
- Paralegal knows this to be untrue and refuses to sign such an affidavit.
- Attorney fires paralegal.
- Attorneys verbally threatens paralegal, stating that he will ruin paralegal and paralegal’s career, if paralegal tells anyone.
- Paralegal reports attorney to the disciplinary commission.
- Attorney follows through on his threats, calling each of paralegals’ future firms and preventing paralegal from remaining gainfully employed for a period of nearly half a year.
- Attorney consistently harasses paralegal, sending threatening texts, messages, and e-mails.
- Attorney tells lies to others about paralegal and starts rumors to tarnish paralegal’s reputation and standing in the legal community.
This was the type of problem no paralegal ever wants to face. A huge ethical violation. You knew it. I did, too. You thought you needed to leave the firm. While at the time, I did not know the depth, nor understand the inherent treachery, of the minefield through which you waded, I agreed with you. You had to go. If it was that bad, and it had anything to do with a firm’s trust account or the word “embezzlement,” you had to go. You had to leave. Immediately. There are certain times in a paralegal’s life when 2-week-notices get thrown into the ditch of the damned. This was one of them.
In this type of situation, you will be tested. Your moral compass will be moved. You will be forced to make hard decisions—the kind that determine whether or not you pay the mortgage, keep the lights on, or feed your family. Say goodbye to your savings account. It will be of the gravest moments of significance to your career and professional life to date. Your decisions will weigh heavily upon you. As will the consequences. No part of it will be easy. Essentially, you will be walking through the legal gauntlet of hell. For months. Make that a lot of months. Actually, make that close to a year.
This is the part of my letter where I’d like to tell you that nothing bad will happen to you. That by doing the right thing: reporting those who need to be reported and sparing those who do not deserve to be victimized, you will be elevated far beyond the fray of a flailing firm and its fall. That you will move on, unscathed. You’ll find a great new job—and fast. That this will cause no harm to your personal reputation. You will face no future issues personally, financially, or otherwise. But that would be a lie.
I know that now.
Those who stand accused will name you, publicly. They will chat about you in local circles. They will threaten you. They will attempt to mar your good name in any way possible. They will call your future bosses to perpetuate lies. The stories told will shift away from the truth and on to you, and all of your newly-manufactured inadequacies; the ones that don’t exist, but were created to cover the most despicable of misgivings under the guise of a license to practice law the day you made the choice to depart the firm and report it. You did the right thing. You did. But you will pay a heavy price. One that will cost you dearly.
Although it may certainly feel like it – your career is NOT doomed. It only feels like it for now.
You did the right thing.
In the end, they will all know it.
But not now.
In time, it will all work out.
I used to lie awake at night thinking about your ethical dilemma. The weight of it bearing down on my soul. I found myself wondering what I would do in the same situation. What any of us would do? Would we be brave enough to throw our paychecks, food, clothes, and mortgages to the wind? I’d like to think we would. We must. It wouldn’t be a choice really – not with trust account issues or embezzlement. Not then.
As I write this, I know that you are slowly making your way around (what you and I both hope to be) the last corner of this hell. Your name is being restored. You are gainfully employed at a new job you love. That mortgage, light bill, and food on the table? Handled. But the price you will pay for being on the right side of things will never feel entirely “right” because turning against one’s boss is an ugly thing. There are times, such as this, when it will be entirely warranted. But it will feel like the worst thing you’ve ever done. Because it will be pretty darn close to that.
What I want you to know is this:
I admire you.
I admire your strength.
I admire your moral integrity.
I admire your tenacity.
I admire your desire to spare others from harm at the fault of an unethical person.
You did the right thing.
Your name will be restored.
Your career will be redeemed.
Those who listened to those tales told against you will feel foolish in the end.
It may never feel like you were treated justly for being a pillar of integrity.
But you are.
You did the right thing.
And I admire you.
Sincerely,
Jamie
_____
To all of the paralegals reading this:
If there is ever a moral misgiving with the way your firm or the attorneys within it handle its trust account—run like hell.
“Keep your head, heels, and standards high.” (Even when others don’t.)
– Unknown
_____
To read one of my past articles that provides a great deal of insight regarding paralegal ethics, rules, and guidelines: Click here
If you’re interested in helping other paralegals who may face this type of an issue in their careers today or in the future, share this post. As always, we welcome your comments.
Thanks for reading!
John Collins said:
Good & thoughtful article at a time when a person’s integrity is on the line, it would be easy for one to overlook the necessity of not caving into the pressure that one feels if they run from what they know is the right thing to do. As an adjuster for over 30 years, I can tell you for a fact, if you did NOT stay focused on what you said and what you did, if placed in that situation, you would be challenged each and every day of your career!
Grumpt Humbug said:
Having been through a very similar situation before, this is very good advice. True, times will be tough for a while, but in the end you can stand tall knowing you told the truth and did the right thing. 99% of lawyers will respect you for holding to the right ethical standards.
Matt said:
Hopefully that attorney will soon learn the meaning of the phrase “Tortious interference with business” the hard way.
Becca J. said:
After the corporation I was working for shut down due to the recession, I have found repeatedly found myself in similar situations. The first involved questionable accounting practices with respect to the client trust accounts, as well as failure to meet the statute of limitations on behalf of many clients dating back several years, falsifying correspondence and lying to said clients about their cases when the issue was brought to the attorneys’ attention and being fired on for failing to take lunch breaks while working on the firm’s business.
The next firm I went to was firing attorneys for allegedly failing to meet their required billable hours, which the partners were recalculating towards that end, and then, they failed to pay them their accrued vacation time on termination. Younger, 1st year lawyers who would work dirt cheap & unlimited hours just to get a job were hired to replace them. They were also making support staff work overtime or take work home just to keep up with their workload and not paying overtime. I was fired for being “incompetent” when I paid the owed vacation to terminated employees and for complying with wage & hour laws, paid overtime to support staff and refused to be a party to the partners’ unethical practices.
I went to work for a corporation of expert witnesses who were allocating costs to repairs to parties not responsible for the alleged damages simply on the basis that they were in business & insured – or worse – because they had settled with a responsible party early on, then found further defects they had to allocate somewhere because of the settlement in construction defect litigation. They further testified to that effect in depositions. Although not attorneys themselves, the attorneys who retained them were fully complicit and supported these actions. The corporation also changed non-exempt support staff to exempt and stopped paying overtime. I walked out on that job after refusing to work overtime for which I was not compensated.
The first’s partnership broke up, and the responsible attorney was recently disbarred (5 years later). However, two of these three entities are still in business and continuing their unethical practices. All three have made it impossible for me to find another job because I suspect they have given bad references and/or spread lies about me throughout the community, although I have no way to prove it.
CLE ethics requirements for paralegals? Hell, I could teach a class in it!
Justanotherparalegal said:
Poke
Alice Macfarlane said:
Wonderful articles each and every one of them, but why are we placed in these unethical, dishonest circumstances? Don’t lawyers have to take a sworn oath, or was that in a galaxy far, far away?
Stan Burman said:
Great blog post Jamie. I have worked with various ethically challenged attorneys over the years and I loved your post. I really admire that paralegal for reporting that clearly unethical behavior.