Sat.Aug 17, 2019 - Fri.Aug 23, 2019

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Cue, Card: Change Your Business Card, for the Better

NCBA Law Practice Management Blog

Business cards are so lame. Yet, everybody carries one. Business cards are still the coin of the realm, even in this paperless age. Even so, everybody’s business card looks the same. Y’all went to Staples, too, right? But, in a massively competitive environment like that occupied by solo and small firm attorneys, it pays (literally) to access every possible advantage that you can.

Law Firm 100
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How Stupid is This?

Legal Research is Easy

Picture it. You're 9-years-old and you REALLY want this new toy. You'd give anything for that toy. Your folks are on a tight budget and your toy is simply not on their radar. What are you going to do? What can you do? Well, if you're in the state of Texas, you can now open a lemonade stand and sell lemonade to passing strangers (well, you can on September 1 - after the summer season ends).

Laws 90
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Net Loss: Law Firms Have Really Poor Net Promoter Scores

NCBA Law Practice Management Blog

Did you know that law firms have a really poor not promoter score? Wait, wait. Let’s backtrack for a second. Do you know what a ‘net promoter score’ is ? Essentially, it’s a KPI (key performance indicator), that attempts to determine how likely your clients are to recommend you. The higher your net promotor score, the more likely your clients are to recommend you.

Law Firm 100
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Net Benefit: How to Improve Your Law Firm’s Net Promoter Score

NCBA Law Practice Management Blog

Last week in this space, we addressed the fact that law firms have really low net promoter score s, with an NPS equal to about the average airline provider. As we discussed, that means that your clients like you about as much as they like Spirit Airlines. You can do better. Fi guring out your net promoter score is step one. Step two is improving your net promoter score.

Laws 100
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Transforming eDiscovery: Document Summarization, Sentiment Analysis, And Chatbots Take Center Stage

A Synergistic Approach to eDiscovery In the space of eDiscovery, the convergence of document summarization, sentiment analysis, and chatbots represents a significant change in how legal professionals navigate and manage electronic information. These technologies not only expedite the review process but also empower legal teams with deeper insights into the emotional context and key information within electronic documents.

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Fresh Start: Three Things to Do Before You Start a Law Firm

NCBA Law Practice Management Blog

Lawyers start their own law firms for any number of reasons. There isn’t a wrong one. Despite that, most lawyers starting law firms tend to make the same mistakes. So, if it’s time for you to start your own law firm, good for you. And, these are three things you should figure out now, so you don’t get caught short resolving them later. Create a Niche.

Law Firm 100