CourtTechBulletin

Court Forms Online Plus Toolkit

CourtTechBulletin

Courts everywhere should check out the Court Forms Online MassAccess project that was created and maintained by the Document Assembly Line Project at the Suffolk Law’s Legal Innovation and Technology Lab in cooperation with the Massachusetts Access to Justice Commission’s COVID-19 task force.

New Mexico AOC Issues Website RFP

CourtTechBulletin

The Administrative Office of the Courts is issuing a Request for Proposals (RFP) to redesign the website of the New Mexico Judiciary (www.nmcourts.gov).

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E-Courts 2022 Featured Speaker - Judge Scott Schlegel

CourtTechBulletin

Judge Scott U. Schlegel, 24th Judicial District Court for the Parish of Jefferson, Louisiana Featured Speaker | Using Low/No-Code Tech to Improve Workflows at eCourts 2022 Conference, December 5-7.

Nevada AOC Re-Opens CMS RFP

CourtTechBulletin

[link] It was announced regarding Nevada RFP 22-01: Request for Proposal (RFP) for a Statewide Case Management System that the RFP has been re-opened for bidding.

A Master's Guide to B2B: How Listening to Your Customers Can Grow Your Business

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. The question is - how do you capture all this? Join Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate, for this essential discussion on the ins and outs of brokering the optimal customer interaction.

Courts Virtual Summit Series: Cyber Security in the Courts – Ask the Experts

CourtTechBulletin

Following the recent Cyber Monday series of workshops hosted by the Joint Technology Committee (JTC) , the IJIS Courts Advisory Committee (ICAC) is offering a chance to engage with the experts in an extended Q&A forum. Participants will hear from numerous professionals with first-hand knowledge and experiences and also be encouraged to participate in an open discussion with a chance to drill down in more detail than the usual presentation format. Read more ».

Making Court Check-In Better

CourtTechBulletin

Photo by mohamed hassan from PxHere Many of us have had the experience of checking in for flights or for hotel rooms. These experiences have changed quite a bit in recent years moving from in-person to your mobile. Looking ahead, what ideas might courts use from these systems? Read more ».

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A Virtual Court Counter and More in East Lansing Michigan

CourtTechBulletin

Image use rights from PXhere.com [link] Our favorite fans of film noir , NCSC Tiny Chatters DanielHirsch and Zach Zarnow brought to our attention the virtual court counter , in the Michigan District Court 54B. Read more ».

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North Carolina Publishes the Results of their Court Appearance Project

CourtTechBulletin

[link] A report on the results of “The Court Appearance Project” in North Carolina was released recently.

Self-Help Information by the Courts in 2021

CourtTechBulletin

We were curious as to the status of online court help to the self-represented litigants as a good 2021 year-end wrapup article for the CTB? We share what we found below.

Negative Reviews & Online Feedback Happens - But Where Do You Go From Here?

Speaker: Adam Dorfman, Head of Product Growth at Reputation and Jeremy Shubitz, Director of Marketing at Bosley

Responding to online negative feedback can be challenging. What should you say? What should you not say? Should you even respond? In today's, your customers will be not only your biggest advocates but also your biggest critics. However, negative feedback can offer actionable insights to build a stronger product and customer experience.

Text Analytics, Court Stats, and Privacy

CourtTechBulletin

A couple of weeks ago I shared some of “ my problems with pending case statistics ”. Before that, I posted another note regarding an alternative for analyzing criminal justice data. I generally try not to complain about things without having a solution in mind.

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Why I Hate "Pending Case" Statistics?

CourtTechBulletin

One of my more strongly held observations from working with court data is the statistical perceptions of case backlogs, or “pending cases” as they are generally used are simply wrong. I think that this is because they often do not really describe the court’s caseload situation. I explain.

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Registration for eCourts 2022 Opens

CourtTechBulletin

As we have been sifting through session proposals and ideas for how to make a great conference, we realized the conference theme is obvious: We have all been living The Great Shift. The Great Shift has so many facets: Read more ». Announcements Conferences Court Technology (General

Automating Plain Language

CourtTechBulletin

From Microsoft Stock Images Over two decades ago our NCSC Jury Studies pioneer, Tom Munsterman, ran the WordPerfect word processor language level test against some jury instructions.

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Recovering from a Cyber Attack

Speaker: Mike Cramer, Director of HIPAA & Data Security at The Word & Brown Companies

If your organization stores data and is connected to the Internet, it is not a matter of “if” a cyber-security incident will happen; but rather, “when” this will occur. Organizations protecting their data is no longer “recommended;” it’s necessary.

This and That in Court Tech– April 2022

CourtTechBulletin

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This and That in Court Technology - February 2021

CourtTechBulletin

Winter 2021 There is a massive amount of court technology news this month.

A 50 State Court Covid-19 Operations List

CourtTechBulletin

The Justia legal information company has posted a compendium of state court Covid-19 operations in all 50 states. They write that “State court systems across the country have significantly altered their operations in response to the coronavirus pandemic.

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“Fixing” Criminal Justice Data and My Alternative Approach

CourtTechBulletin

Last month, the Arnold Ventures group released a report titled “ We Need Criminal Justice Data That Doesn’t Exist. Here’s How the Biden Administration Can FixIt.” This is a subject near and dear to me as I have been working on much of this for a long time. I agree with many parts of the report.

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Dominate Your Local Market With These 4 Reputation Management Strategies

Speaker: Adam Dorfman, Lindsay Harrison, and Erin O'Brien

Did you know that 4 out of 5 consumers use local search and 88% use smartphones for those searches? With that in mind, I think it's safe to say your online presence is the silver bullet of your business. Think about the revenue you could be missing by not prioritizing local search optimization. Fortunately, there are a handful of steps you can take right now that will immediately impact your business's pace in local search, and we're happy to share them.

Apple Launches the First Smartphone Driver’s License/ID with Arizona

CourtTechBulletin

Apple launches the first smartphone driver’s license/ID with Arizona Additional states to follow, including Colorado, Hawaii, Mississippi, Ohio, and the territory of Puerto Rico Read more ». Announcements Implementation Mobile Technology

Transparent Displays - The New Public 'Window'

CourtTechBulletin

image provided by LG.COM We just learned of the new transparent OLED (flat panel) displays that are being introduced by the LG corporation at the 2021 ConsumerElectronics Show.

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Webinar: JTC’s Cybersecurity Basics

CourtTechBulletin

When? March 28, 2022 from 3:00 to 4:00 PM EDT Unlike webinars, cyberattacks don’t happen on a schedule. That’s why you should carve out some time now to prepare for the unexpected.

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Quality Program Results in Case Processing Improvement

CourtTechBulletin

From the US Federal Court News on March 8, 2022. “On

A CHRO’s Perspective on Substance Use in the Workplace: Supportive Strategies to Help Your Workforce Thrive

Speaker: Smita Das, MD, PhD, MPH, Medical Director, Psychiatry and Naj Wright, MBA, C-Suite HR Executive

Through advances in technology and access to care, managers can be empowered to serve as the front line of defense to help identify employee AUD and SUD concerns before they escalate. Understanding AUD and SUD, and providing tools for your workforce to overcome the challenges that they pose, is key to fostering strong mental health at work. Join us for this important how-to discussion.

E-Filing Pioneer Judge, James Mehaffy, Jr. Passes

CourtTechBulletin

© 2007 Larry D. Moore. Licensed under CC BY-SA 3.0 [link] A couple of weeks back we learned that retired Texas District Court Judge James Mehaffy, Jr. had passed away. I had the honor of knowing and working with the Judge and visiting his court in Beaumont, Texas.

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Court Tech News and Notes for February 2022

CourtTechBulletin

Slow and steady wins the court tech race This post includes news about court text messaging in Colorado, a TurboCourt anniversary, nine justice reform programs to review, some free court subject public service announcements, a study on remote hearings costs and benefits, and innovations from the HiiL Demo Day 2022. Read more ».

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This and That in Court Technology, October 2020

CourtTechBulletin

Lots of news this time on court tech.

A Domestic Violence Hand Signal for Video Calls

CourtTechBulletin

Just a short note today that shows how tech can really help. In an article on Medium.com , we learned a hand signal has been created that can be used by web/video conferencing users to signal domestic violence.

Building a 5-Star Online Reputation for Your Business

Speaker: Brent Werbeck, GetMoreReviews Co-Founder

Trying to figure out how to turn your happy customer’s comments into 5 star reviews may seem like a daunting task. From internal feedback to Google reviews, what is "really" the way to go? Join Brent Werbeck, Co-Founder of Get More Reviews, in this discussion of how to foster and grow your business's 5-star online reputation.

Webinar: Tales from the cyber-frontlines: Lessons from lived experiences

CourtTechBulletin

This webinar is set for Monday, February 28 - 3–4 p.m. EST Did you know that the average cost of recovery from a cybersecurity incident is close to $4 million?

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Request for Proposal: AOC-Sponsored Statewide eFiling System

CourtTechBulletin

[link] The Nevada Administrative Office of the Courts (AOC), a judicial branch department that assists the Supreme Court of Nevada with the administration of the Nevada courts, invites submissions of offers for systems and services for a statewide cloud?based,

eCourts 2022 Call for Proposals

CourtTechBulletin

This year's eCourts will be held in Las Vegas, Nevada, December 5-7 at the MGM Grand Hotel & Casino.

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Microsoft Mesh Augmented Reality for Courtroom Evidence

CourtTechBulletin

As most of you already know much of the "big technology news" for the first part of 2022 has been the announcements around "the metaverse" While it is fun in many gaming situations, I think there is also a possibility of using it effectively in courtroom evidence presentations in the future.

Process Serving Made Easy: Serve in All 50 States Using One Platform

Speaker: PROOF

PROOF has revolutionized service of process. Using our online platform, create serve requests nationwide and receive live updates with mapped verification of each attempt. PROOF’s technology provides users with complete transparency from start to finish.