ABA Journal

OCTOBER 24, 2022

If you’re like most lawyers, one of your top business goals is to grow your law firm. Law firm expansion means a more profitable law…

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NCBA Law Practice Management Blog

AUGUST 18, 2022

But, perhaps the best option of all is to engage a virtual receptionist service, whose staff can follow scripts, and answer your calls 24 hours a day. For example, if the attorney and/or her staff are able to answer the phone during working hours, a virtual receptionist service could pick up after - hours calls, at a reduced rate.

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Attorney at Work

JANUARY 18, 2022

And with data stored in the cloud, the need for onsite IT is virtually eliminated. The form, which can be made available through a hyperlink on the firm’s website, can be completed by the client or a virtual receptionist. Related: “Five Ways to Automate Workflow in Your Law Firm” Virtual, But Real Receptionists.

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NCBA Law Practice Management Blog

MARCH 9, 2020

Or, it could be a virtual engagement service or tool, like a virtual receptionist, live chat or chatbot service.? Of course, this course of action necessitates the need for providing contact options for potential clients who contact you on off hours.? That c ontact option c ould be you.? Or , it could be a contact form.?

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MyCase

OCTOBER 12, 2021

If you missed it, we recently announced that MyCase launched a new integration with Smith.ai, a leading virtual receptionist service. virtual receptionists and Alycia Hernandez of MyCase legal practice management software for a webinar on Wednesday, October 13th at 3 pm ET/12 pm PT. How to use Smith.ai

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NCBA Law Practice Management Blog

APRIL 19, 2022

And, now that most law firms are increasingly comfortable with a virtual workforce environment , and are more reliant on VoIP phone systems, it’s easier than ever before to have your attorneys or staff pick up calls wherever they are.

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NCBA Law Practice Management Blog

MARCH 18, 2020

Getting a lead to the right person, transferring calls appropriately, accessing a message in a timely fashion, utilizing a system in which leads most often reach humans, even if those humans are part of a contracted virtual receptionist service.

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NCBA Law Practice Management Blog

DECEMBER 10, 2018

If you want people to call you, use a virtual receptionist service. If you cannot actively communicate with a client, figure out a way to provide immediate engagement for that client in ways that are aligned with your marketing strategy. If you want people to text you, create an autoresponder.

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Attorney at Work

NOVEMBER 7, 2021

is a virtual receptionist service that answers incoming phone calls for law firms, either as a complete replacement for law firm staff or as an adjunct to them. receptionists can use to generate contact information and notes from phone calls. Call Center: MyCase Adds Smith.ai Integration. integration and that Smith.ai

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LawSites

OCTOBER 1, 2021

McGinnis will take questions from our panel of legal tech journalists, including about news yesterday of an integration between MyCase and the virtual receptionist service Smith.ai, and also about the inaugural MyCase Customer Conference slated for Nov. The roundtable, today at 3 p.m.

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NCBA Law Practice Management Blog

MAY 6, 2022

That means that all of your online content should focus on and anticipate specific questions that your potential clients have.

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NCBA Law Practice Management Blog

OCTOBER 29, 2022

And, traditionally, the answer for that was that the law firm would hire a receptionist, who s a t in the exact same, physical space every day, while answer ed phone calls on the same , exact phone. You can still hire a full-time, traditional legal secretary or receptionist, who can sit at a desk and pick up the phone , sure.

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NCBA Law Practice Management Blog

SEPTEMBER 25, 2019

A virtual receptionist can stand in place of an attorney.? This is not to say that engagement always needs to be personal.? In many cases, engagement can be automated by building out responses to potential clients.? A contact form can be replaced by a chatbot.?

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Attorney at Work

NOVEMBER 7, 2021

is a virtual receptionist service that answers incoming phone calls for law firms, either as a complete replacement for law firm staff or as an adjunct to them. receptionists can use to generate contact information and notes from phone calls. Call Center: MyCase Adds Smith.ai Integration. integration and that Smith.ai

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Rocket Matter

AUGUST 30, 2022

You can do away with your physical office space altogether and work from a virtual office. Receptionist software. If you want to save on overhead costs like receptionists, consider implementing software that takes care of your phones for you. Another option is Smith.ai , which uses U.S.-based

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MyCase

NOVEMBER 11, 2022

In the early days of the COVID-19 pandemic, the US legal system even started relying on virtual courts to conduct their work remotely. . The steps below will help you set up a virtual work environment that will have you questioning why you ever went into the office. . Virtual Receptionist.

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Rocket Matter

SEPTEMBER 14, 2022

These are virtual receptionists who pick up the phone on your behalf. Some receptionists are on duty 24/7, so your calls will be picked up no matter what time a potential client calls in. In short: you need to be able to be in two places at once—and it’s possible to do this with helpful automated answering services.

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MyCase

SEPTEMBER 30, 2021

We’re excited to announce that MyCase is launching a new integration with Smith.ai , a leading virtual receptionist service! Using this integration, MyCase customers can spend more time focused on practicing law without ever having to worry about missing an incoming call, no matter when it comes in, day or night. Why Smith.ai?

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The IP Law Blog

APRIL 21, 2022

The method essentially automated the typical process in which a receptionist checks a visitor’s identification and provides them with access credentials. Worlds owned patents covering methods of managing interactions of remote users in a virtual world.

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DigitalParalegalServices

JULY 28, 2015

3 Common Reasons Solo Attorneys Call a Virtual Legal Assistant. From time to time in my 6-year virtual paralegal practice, I have been privileged to receive referrals from lawyer coaches. So, exactly why did your coach or mentor suggest you consider outsourcing tasks to a virtual legal assistant or virtual paralegal?

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Attorney at Work

AUGUST 23, 2022

Include those who deal with the clients on the front line, including receptionists, administrative personnel and paralegals. To get everyone in the room (or virtual room) comfortable, have the moderator conduct a short ice breaker. Communicate a Clear Objective. How do they make decisions? What platforms do they use?

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LegalTalkNetwork

MAY 21, 2021

On New Solo , Allums tells host Adriana Linares about her non-traditional path to the bar, starting as a receptionist and a longtime certified paralegal. Rainmaking consultant Jaimie Field joins Correia to talk legal business growth tactics, including exploiting virtual networking opportunities while you still can. How did she do it?

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LawTechnologyToday

AUGUST 16, 2021

There are service providers such as process servers, stenographers, virtual receptionists, interpreters, document creators, and more that are all valuable for the discovery process in litigation, and all those services are now easily accessible through direct marketplace technology.

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LawTechnologyToday

NOVEMBER 17, 2021

The COVID-19 pandemic brought changes to the practice of law–many of which were overdue–including virtual meetings and client conferences, remote document signings, court appearances by Zoom and Microsoft Teams, and more. Every Wednesday, we’ll be posting a new report from one of our experts, so stay tuned! 21% use someone else for live chat.

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How To Become A Paralegal

JANUARY 22, 2018

Virtual Law Offices. More and more solo attorneys are branching out on their own by way of setting up a virtual law office. When a solo attorney says that they are a virtual law office, it means that they most likely work out of their home. Some virtual law offices will want you to act as receptionist for the first as well.

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MyCase

OCTOBER 13, 2022

Ruby is a lawyer app that provides a live virtual receptionist and live chat service to schedule appointments, answer client calls (in multiple languages), initiate outbound calls, and more. Pricing : Monthly plans start at $219 and provide up to 50 receptionist minutes. . Plans start at $7.25 per user a month. . 24/7 live chat.

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DigitalParalegalServices

AUGUST 12, 2015

At the age of seventeen, I accepted a position in a local law firm as a receptionist-bookkeeper. Through social media, I was introduced to the term virtual paralegal. Although, my company functions on a virtual platform, I am still certainly a seasoned civil litigation paralegal. Will you be one of them?

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The Estrin Report

SEPTEMBER 6, 2021

Proficiency in facilitating training programs in classroom and virtual environments. Director of First Impressions – Receptionist. Then I read the skills needed: “Demonstrated expertise with law firm research, innovation tools and solutions including Casetext, Contract Companion, Westlaw/Lexis, and Lexis Search Advantage.

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Attorney at Work

FEBRUARY 6, 2022

In the end, it turns out that lawyers can escape some of this madness any time, simply by delegating certain responsibilities, including phone call answering, to specialized providers like Ruby , a premier virtual receptionist service for law firms. Delegating the Most Obvious Tasks. The Arti part stands for artificial (intelligence).

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MyCase

DECEMBER 19, 2022

integration , you can have a virtual receptionist schedule your appointments through Calendly (online appointment scheduling software). . Law firm appointment scheduling software saves you time manually managing your own calendar and makes it easy for clients to reach you when needed. . Tip : With the MyCase and Smith.ai

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MyCase

MAY 11, 2022

“Virtual assistants” is simultaneously one of the most trending and confusable terms of the last ten years. When asked what their virtual legal assistants contribute toward, in one recent online forum thread with 192 (!) Most virtual assistant providers don’t make this any easier for us to understand. Virtual bookkeepers.

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MyCase

JULY 8, 2022

And, if your staff is not available to do that job at all times, you can add a virtual receptionist service for law firm intake calls. That’s why picking up the phone is a sine qua non. This is even for after-hours calls. . Client intake forms provide a way for potential clients to take immediate action.

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LawSites

JANUARY 25, 2022

Now Lexicon is doubling down on that approach by expanding the menu of services it offers — a menu that ranges from facilities management and information technology to virtual paralegals and virtual receptionists. When it launched, it initially offered three services: Virtual Receptionist, Recruiting and Marketing.

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LawSites

JANUARY 25, 2022

Now Lexicon is doubling down on that approach by expanding the menu of services it offers — a menu that ranges from facilities management and information technology to virtual paralegals and virtual receptionists. When it launched, it initially offered three services: Virtual Receptionist, Recruiting and Marketing.

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MyCase

DECEMBER 28, 2022

For instance, MyCase CRM integrates with virtual receptionist lines so all calls are answered around the clock. CRM software for law firms allows you to maintain an open stream of communication at all times. This includes before and after client conversion. It also offers built-in text messaging for consistent communication.

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Rocket Matter

SEPTEMBER 6, 2022

Other good options include a web chat, softphone , or a virtual receptionist to field calls when your intake staff is away from the desk. Responsiveness is essential during the client intake process—according to the ABA, 42% of the time , law firms take three or more days to reply to a prospective client.

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MyCase

AUGUST 10, 2022

Rely on a virtual receptionist to reach out to clients. Legal professionals can use customer relationship management ( CRM ) software to: Customize and automate client intake forms. Create invoices and automate invoice reminders. Migrate lead data to case data.

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