The Estrin Report

JANUARY 30, 2023

It is important to note that clients are generally not in a good position to evaluate a lawyer’s legal skills, but they can judge good service. But using innovative legal service applications is not just about better marketing.

Lawyer 240

Lawyer Lawyers Legal Services Law Firm 240

LawTechnologyToday

JANUARY 7, 2021

Legal operations has existed for longer than one might think. Before the role was defined, some functions were performed by an office manager within the in-house legal department. In this series of three articles, we will explore the importance and immediacy of understanding your legal operations.

Technology 124

Technology Legal Legal Legal Services 124

LawTechnologyToday

NOVEMBER 17, 2021

Most clients are used to paying for everything from groceries to medical services online, yet only 31% of respondents’ firms offer the ability for clients to pay online or through their website for their legal services.

Lawyer 116

Lawyer Lawyers Technology Law Firm 116

MyCase

NOVEMBER 3, 2021

I was a solo practitioner, so it was important that I surrounded myself with tools that made my life easier— tools that took administrative things off my plate so I could really focus on providing the legal services and not on the business and support delivery side. When COVID hit, it did not change how we deliver services.

Case Management 98

Case Management Attorney Human Resources Technology 98

ALPS

DECEMBER 2, 2020

Heidi was formerly the deputy director of lawyers concern for lawyers in Massachusetts, and lead the Massachusetts Law Office Management Assistance Program. Past co-chair of ABA TECHSHOW, and founder of the ABA’s Women of Legal Technology Initiative. We have the number two person at the attorney general’s office.

Laws 97

Laws Law School Lawyer Lawyers 97