The Process Street

MARCH 3, 2021

90% of customers feel that the companies they buy from could do better when it comes to how they experience onboarding. Customer success is about helping your customers understand and leverage the value of your product; you’re basically helping them achieve their goals. Designing your customer success onboarding framework.

Virtual Assistant 103

Virtual Assistant Project Management Finance Technology 103

Paralegal Bootcamp

JUNE 3, 2021

Templates are your friend! 13 Reference scope of record. If your firm handles litigation that involves any sort of injuries, chances are you’re familiar with the process of records retrieval. While records retrieval does not have to be a complicated activity, each step does have its fair share of nuances. 5 Strive for consistency.

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Paralegal Paralegals Personal Injury Diligence 225

The Process Street

JUNE 9, 2023

It can find more customers in less time, allowing humans more opportunities to build connections with customers. Personalization AI has the ability to create profiles of the potential customers it finds for you, giving you the ability to launch more targeted marketing campaigns. Pretty cool, huh?

Small Business 98

Small Business Sports Technology 98

SCOTUSBlog

FEBRUARY 21, 2024

The parties disputed the enforcement of that contract because application of Pennsylvania law (favored by the customer Raiders Retreat Realty) would expose the insurer (Great Lakes Insurance) to a tort action not available under New York law. Raiders Retreat Realty surprised anybody familiar with last fall’s oral argument.

Contract 80

Contract Laws Statute Litigation 80

SCOTUSBlog

JUNE 1, 2023

The court rejected that view, making clear the focus is on what the defendant thought when it submitted the false claims, noting “[t]he FCA’s scienter element refers to [the defendants’] knowledge and subjective beliefs — not to what an objectively reasonable person may have known or believed.” SuperValu Inc. and United States ex rel.

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Court Statute Government Contract 86

Rocket Matter

MAY 23, 2023

Trying to find the right website solution for your law firm can be a challenge. Many of the most popular website-building services don’t cater specifically to the unique needs of the legal profession—and those that do tend to charge outrageous fees. But creating that content can be a labor-intensive task that eats into your billable hours.

Law Firm 52

Law Firm Law Firms Legal Legal 52

Rocket Matter

OCTOBER 19, 2022

You can also record your phone calls and track who called and when so that you have the audio file of your conversation for later reference. Let’s say you’re in the middle of drafting a brief, and your phone rings. The ringing catches you off guard, and you try to decide what to do. You let the call go to voicemail. What is a law firm to do?

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Attorney at Work

OCTOBER 28, 2021

Even if you don’t rebuild your entire website, you can boost its functionality by updating its appearance, improving search engine optimization, and following the customer journey through analytics. Developing an effective law firm marketing strategy takes time and money. Ensure you get results by avoiding these spending traps.

Law Firm 112

Law Firm Law Firms Laws Freelance 112

The Fashion Law

DECEMBER 20, 2021

These included lawsuits that stem from the burgeoning resale market, with a few customization and upcycling-centric matters, in particular, proving to be timely, along with Chanel’s enduring battle with The RealReal, as brands continue to crack down on how their trademarks are used in the secondary market.

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Laws Cause of Action Litigation Litigating 97

MyCase

JULY 20, 2023

Here’s the matter-of-fact truth: The legal landscape increasingly depends on technology. Legal tech solutions have not only become an integral part of efficient law firm operations , but also a significant contributor to firm profitability. The strategies below can help alleviate this.

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MyCase

SEPTEMBER 30, 2022

77% of consumers ‘always’ or ‘regularly’ read online reviews when browsing for local businesses—with 49% trusting consumer reviews as much as friend and family recommendations. Law firm reputation management centers around treating clients well from start to finish—no matter how big or small the case. Determine Your Firm’s Current Reputation.

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Law Firm Law Firms Laws Attorney 52

SimplyLawJobs

MAY 28, 2021

Outstanding customer service. A dissertation help writer suggests that providing an excellent customer experience is your foundation of success. Happy customers can refer you to their family, friends, and colleagues. Remote working arrangements are the new normal. Comprehensive knowledge of government laws.

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Lawyer Lawyers Work From Home Paralegal 62

The Process Street

MARCH 9, 2022

Jenna Bunnell is the Senior Manager for Content Marketing at Dialpad, an AI-incorporated cloud-hosted unified communications and call center IVR systems that provide valuable call details for business owners and sales representatives. Find her on LinkedIn. Well, here are some steps you can take to create and maintain a solid personal user manual.

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Human Resources Work From Home 105

Patently O

DECEMBER 13, 2020

At the University of Missouri , my patent law class is practice based – with students drafting claims, rejecting claims, responding to office actions, and participating in a patent law moot court competition. The class is pretty much fully packed. Still, I also give them a short final exam to ensure sure that they have learned the basics.

Law School 91

Law School Drafting Attorney Laws 91

Diane Drain

JANUARY 23, 2022

Does your new “friend” really need your bank account number? Ask for their licenses (confirm with the licensing agencies), ask for and check their references. Rather than relating the horror stories of how innocent people, just like you and me, were ripped off; I am going to tell you first how to avoid being scammed.

Depositions 211

Depositions Attorney Lawyer Lawyers 211

FDA Law Blog

OCTOBER 10, 2023

Background The draft guidance addresses the review considerations applicable to all implanted devices undergoing evaluation within the 510(k) program, referred to as “510(k) Implants” in the draft guidance. One of these documents focuses on “ Evidentiary Expectations for 510(k) Implant Devices.”

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Drafting Manufacturing Technology Healthcare 45

Attorney at Work

APRIL 18, 2022

From developing templates to customizing stylesheets to choosing fonts, it takes time and effort to design and layout the pages in the most functional way for the intended audience. Sure, it’s true that with the advent of digital technology, publishing a book is now easier and quicker than ever, and not nearly as intimidating. Be patient.

Freelance 97

Freelance Lawyer Lawyers Attorney 97

MyCase

JULY 6, 2022

Legal automation refers to the process of streamlining various tasks for legal teams. Customizing forms with an easy-to-use template builder. . Your job as a lawyer is complex. You’re juggling multiple clients, managing an ever-increasing caseload, and tracking hundreds of documents and invoices. What is Legal Workflow Automation? .

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Legal Legal Document Management Law Firm 52

The Process Street

APRIL 7, 2024

Conditional logic : Customize workflows with conditional logic based on responses. Custom automated workflows can be made with AI. Cloud-based, paperless workflows are the future of office efficiency, while poorly indexed, illegible files are stuck firmly in the pre-SaaS era, where they belong. Offers secure data handling and storage.

Human Resources 52

Human Resources Project Management Finance Technology 52

The Process Street

DECEMBER 1, 2021

Your whole focus is solely directed at the goal of getting your product out there in front of customers, who probably don’t even realize how much they need your product yet. You have a solid customer base that’s avid about your product – and just keeps growing. The early days of a startup are crazy.

Small Business 104

Small Business Human Resources Legal Legal 104

SimplyLawJobs

NOVEMBER 2, 2021

Having worked part-time at a shoe shop for the last five years, I’ve also learnt how fulfilling customer relationships can be. In this article our partners The Student Lawyer interviews Natasha Parsons, a future trainee solicitor at White & Case. My legal journey officially began through the Bright Network.

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Law Firm Law Firms Contract Legal 66

The Process Street

MARCH 3, 2022

HR management – or human resources management – is the strategic approach to managing the people in your organization to make it run to the highest possible standards. Effective HR management should help an organization gain a competitive advantage. The 12 primary focus areas for human resource management. Strategic workforce planning. Organizing.

Human Resources 98

Human Resources Technology Laws 98

The Rainmaker

OCTOBER 8, 2019

Scour all your social media pages and eliminate posts with bad language or references to tasteless humor. Search for photos on other people’s pages where you’ve been tagged — if they are sketchy, ask your friend to remove them. LinkedIn URL : Customize your LinkedIn URL to make it easier for people to find you.

Social Media Management 60

Social Media Management Law Firm Law Firms Real Estate 60

MyCase

NOVEMBER 11, 2022

There was a time when going paperless seemed like a lofty goal. However, in this digital era, most lawyers recognize the benefits of moving toward a paperless environment. Although the process of digitization isn’t always a one-size-fits-all approach, there are paperless processes that can be applied to all firm types. Can a Law Firm Be Paperless?

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Law Office Laws Law Firm Law Firms 52

LawSites

JUNE 24, 2022

This is the incentive problem he refers to. For Schwadron, this all came to a head last year, when many of its PI customers were urging it to launch a service that seemed certain to be profitable for Mighty, but that he knew would just end up being another expense that the firm passed along to its clients. Faustian Bargain.

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The Process Street

DECEMBER 31, 2020

SaaS brands worldwide, including us at Process Street , are realizing the benefits of referral marketing: to constantly acquire new customers, build platforms, and promote customer loyalty and trust. Reliance was on the customers, to talk about their positive shopping experience with friends and family.

Virtual Assistant 96

Virtual Assistant Contract 96

The Process Street

MARCH 28, 2022

Employee engagement is the key to having a productive team while also making them happy and motivated. It’s a subjective area that’s hard to measure definitively. As a result, there are those who view the concept as pure nonsense. Granted, there are those who throw the term around higgledy-piggledy, which certainly doesn’t help.

Human Resources 105

Human Resources Drafting 105

Paralegal Bootcamp

MARCH 23, 2023

In a recent coaching call that I do a couple of times a month inside the Litigation Paralegal Boot Camp , I had a question from one of the paralegals about how to handle an attorney who is okay one day and then the next day is yelling and screaming at her. Angry at the attorneys who treat their staff like that. Even if you’re not.

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Paralegal Paralegals Attorney Litigation 130

The Process Street

MAY 5, 2021

I do not doubt that an exceptional customer experience plays its part. According to Bain & Company , businesses that invest time and effort to optimize their customer experience (CX) flows, experience above-market revenue growth between 4-8%. How to optimize your customer experience flows. What is CX? What is CX?

Consumer Affairs 128

Consumer Affairs Entertainment Small Business Finance 128

Rocket Matter

AUGUST 30, 2022

Legacy technology refers to outdated software or hardware that’s still in use. When operating a law firm, you want to reduce the ever-present yet unavoidable overhead costs. However, you have options when it comes to reducing overhead costs. However, you have options when it comes to reducing overhead costs. Lower Staff Turnover Rates.

Law Firm 52

Law Firm Law Firms Technology Legal 52

The Process Street

JULY 19, 2021

80% of consumers say that customer experience is just as important as the products or services that a company provides. 80% of consumers say that customer experience is just as important as the products or services that a company provides. How can improving customer service boost your bottom line? Let’s dive in!

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The Process Street

MARCH 14, 2022

Loads to catch up on, overflowing messages, sometimes new people you’ve never seen before but everyone is already best friends with. I’ll be honest: Before I was assigned to write this post, I had no idea what the term “reboarding” meant. As it turns out, I actually did – I just didn’t have a word for it. Reboarding. Onboarding.

Human Resources 105

Human Resources Education 105

Rocket Matter

SEPTEMBER 6, 2022

If you’re the wrong law firm for their needs, you can refer them to a colleague in the relevant area to boost your networking. Yet client intake can also be challenging—inconsistent processes, untrained staff, and unclear expectations can quickly derail a new client relationship. The four-step client intake process.

Law Firm 52

Law Firm Law Firms Legal Legal 52

The Process Street

APRIL 8, 2022

All of these terms refer to the very same concept. Considering 15% of job seekers reject a company because of its culture, you want yours to be good enough to attract and retain top talent. Trying to pin down the exact meaning of “workplace culture” isn’t easy. What is workplace culture? But what exactly is that concept?

Human Resources 98

Human Resources Education 98

Conflict of Laws

APRIL 12, 2023

Article 1 of la Loi de Vigilance imposes a duty to establish and implement an effective vigilance plan on any company whose head office is located on French territory and complies with the thresholds stated. This plan must be publicly disclosed.

Finance 40

Finance Diligence Laws Court 40

LawTechnologyToday

NOVEMBER 10, 2021

Cloud applications are also referred to as “web services” or “hosted services.”. Cloud applications are also referred to as “web services” or “hosted services.”. Every Wednesday, we’ll be posting a new report from one of our experts, so stay tuned! The cloud approach has become quite popular in the business world (e.g.,

Legal Technology Solution 105

Legal Technology Solution Technology Lawyer Lawyers 105

The Process Street

JULY 29, 2022

Employees ignore 65% of emails; 96% of customers have unsubscribed from email lists. With a custom-made template such as an Employee Onboarding Quick Start workflow , you can add pre-written, formatted emails into your workflow runs. The above statistics show that an email needs to be more effective than ever.

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Human Resources Contract 59